There are many volunteer positions at VIFCC...

Receptionist

The receptionist is the first volunteer the client sees. If the client is new, the receptionist gives them an application to complete and refers them to an interviewer. If the client has been to VIFCC before and is again eligible for help. The receptionist initiates the process of obtaining food, clothing or financial help.

Interviewer

The interviewer is responsible for interviewing new clients to ascertain their eligibility for assistance. They review completed applications, request supporting documentation and approves or disapproves the Application. Existing clients in need of financial help also visit the interviewer. The interviewer may be required to contact Duke Energy or the client's landlord to negotiate a minimum payment to maintain services or housing and, when satisfied, write a check to the agency, never to the client.

Sorters

Clothes arriving at VIFCC need to be sorted into clean and soiled groupings. Clean clothing needs to be sorted into categories suitable for display or storage. The large volume of used clothing received at VIFCC makes sorting a major task and one of our sorters  work six hours a day two days per week.

Clothing Volunteers

Helping clients select clothing for themselves and their children is an assignment most clothing volunteers enjoy. They will help the client locate the clothing they need, including size and color. That help includes helping select other items including household items such as curtains, sheets, towels and blankets.

Pantry Workers

One of the pantry worker's job is to help unload and shelve deliveries of food. Upon receiving an order from a Receptionist, he/she bags items of food and personal care items based on a USDA listing posted in the Pantry. The allotment is altered to accommodate the abundance of a particular item and the food is packaged consistent with the client's method of transportation. Restocking the Pantry shelves ends the pantry worker's four hour day.  We now have a "state of the art" Choice Pantry, which the volunteer assists the clients while they choose their needed food items. This allows our clients to choose the items that their family would consume, rather then given pre-selected items that are sometimes wasted.

Other Opportunities to Volunteer

Volunteers are also involved in computer data entry work, participating in or managing special programs; making pick-ups and deliveries and a variety of important support activities.